Terms and Conditions

  • The best seasonal cut flowers and freshly baked cakes as presented on our website will be delivered as per availability. In case any item ordered is not available due to unforeseen circumstances we will immediately contact you for further instructions.
  • Products may vary from images presented. Colours of flowers delivered may vary depending upon availability. We pride ourselves on sourcing the very best quality available and take the utmost care to ensure that they exceed your expectations.
  • Order received with incomplete or incorrect information will not be processed. We will contact you for confirmation. Sentiments Express does not accept any responsibility or costs for non-delivery to the intended recipient or losses in such circumstances.
  • Our policy is an immediate refund in the event of a service failure on our part. 
  • We encourage and value your feedback & complaints.